Return and Refund Policy Bigboyz horse treats

If you are unhappy with the Bigboyz horse treats you receive, we will be happy to issue a full refund less postage costs.

All complaints must be sent within 5 working days of delivery.

A full description of issues must be listed in all correspondence.

If possible images of issues with the product should be included.

Once issues are confirmed a full refund will be issued within 14 days to the payment method used.